MT
Mashudu T
1 reviews | Active since Jan 2015
02 Feb 2015, 17:01
refund
I had laid a complaint regarding services i received. i was promised that since i did not receive my goods as stock was not available, i would get my refund withing 3-5 working days. my refund was processed last week Tues 27th. today its the 5th day. how long should i wait for money that belong to me? your services is verry poor. i was even promised R100 voucher on my kalahari account. that was a lie too. can i have my money back in full amount of R2000.00 immediately or call me and tell me why i havent receive it.
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Replies (1)
Kalahari.com's replyOfficial
03 Feb 2015, 16:52Hello Vicmash88,
Thanks so much for your feedback.
So sorry for any inconvenience caused.
Your refund was processed on the 29 January 2015 to the credit card used. These refunds can take 3-7 working days to reflect dependent on the banks.
For more information regarding refund time frames, please refer to the link hereafter.
http://help.kalahari.com/return-and-refund-guide/
Thanks so much for your patience and for understanding.
Please call should you need any further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback.
So sorry for any inconvenience caused.
Your refund was processed on the 29 January 2015 to the credit card used. These refunds can take 3-7 working days to reflect dependent on the banks.
For more information regarding refund time frames, please refer to the link hereafter.
http://help.kalahari.com/return-and-refund-guide/
Thanks so much for your patience and for understanding.
Please call should you need any further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team
Best regards,
Kalahari.com's reply03 Feb 2015, 16:52
Official
Hello Vicmash88,
Thanks so much for your feedback.
So sorry for any inconvenience caused.
Your refund was processed on the 29 January 2015 to the credit card used. These refunds can take 3-7 working days to reflect dependent on the banks.
For more information regarding refund time frames, please refer to the link hereafter.
http://help.kalahari.com/return-and-refund-guide/
Thanks so much for your patience and for understanding.
Please call should you need any further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback.
So sorry for any inconvenience caused.
Your refund was processed on the 29 January 2015 to the credit card used. These refunds can take 3-7 working days to reflect dependent on the banks.
For more information regarding refund time frames, please refer to the link hereafter.
http://help.kalahari.com/return-and-refund-guide/
Thanks so much for your patience and for understanding.
Please call should you need any further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team
Best regards,