mM
maria M
1 reviews | Active since Feb 2015
13 Feb 2015, 09:23
refund
i would like to thank HelloPeter for helping me to get my refund from kalahari
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Replies (1)
Kalahari.com's replyOfficial
13 Feb 2015, 15:45Hello perseverance,
Thank you fro contacting us.
We are happy to hear that you finally received your refund.
After we received a number of queries regarding refunds, our Finance Department identified and issue on our banking side.
Many refunds that were processed on the 29th, were affected due to a payment batch failure.
As a result, these refunds were not released.
Yesterday, our Head of Finance personally released the refunds affected by this error and many of our customer have already received their refunds.
Kindly accept our apologies for any inconvenience caused.
It was never our intention to delay your refund.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Thank you fro contacting us.
We are happy to hear that you finally received your refund.
After we received a number of queries regarding refunds, our Finance Department identified and issue on our banking side.
Many refunds that were processed on the 29th, were affected due to a payment batch failure.
As a result, these refunds were not released.
Yesterday, our Head of Finance personally released the refunds affected by this error and many of our customer have already received their refunds.
Kindly accept our apologies for any inconvenience caused.
It was never our intention to delay your refund.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Best regards,
Kalahari.com's reply13 Feb 2015, 15:45
Official
Hello perseverance,
Thank you fro contacting us.
We are happy to hear that you finally received your refund.
After we received a number of queries regarding refunds, our Finance Department identified and issue on our banking side.
Many refunds that were processed on the 29th, were affected due to a payment batch failure.
As a result, these refunds were not released.
Yesterday, our Head of Finance personally released the refunds affected by this error and many of our customer have already received their refunds.
Kindly accept our apologies for any inconvenience caused.
It was never our intention to delay your refund.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Thank you fro contacting us.
We are happy to hear that you finally received your refund.
After we received a number of queries regarding refunds, our Finance Department identified and issue on our banking side.
Many refunds that were processed on the 29th, were affected due to a payment batch failure.
As a result, these refunds were not released.
Yesterday, our Head of Finance personally released the refunds affected by this error and many of our customer have already received their refunds.
Kindly accept our apologies for any inconvenience caused.
It was never our intention to delay your refund.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Best regards,