1 reviews | Active since Apr 2015
QUALITY CONTROL MUST BLIND
I must say that I am very disappointed with this service, to receive a broken item with my very first purchase with [URL Removed] Not only is this incredibly discouraging for future purchases, it's going to take you guys almost 3times as long to collect the broken item than it took to deliver the item in the first place.<br> <br> First impression last forever, can't say I would recommend [URL Removed] to any of my friends or family. Completely outraged at this lower than poor service delivery(shipping a broken OMG for real now). <br> <br> Where was the Quality controller when the item was shipped?, as the original packaging is see through any idiot could see the item is broken(see attached). This incident will definitely be going on HELLO PETER as this was suppose to be a gift for my brother's birthday which is tomorrow.<br> <br> P.S. Thanks for ruining my day<br> Disgruntled Customer
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
We will definitely be forwarding off your concerns to our customer operations team, so that we can investigate your concerns and revert back asap.
Allow us time and we will be in contact with you.
Please note that we no longer have stock in black but we do have it in grey. Our supplier has run out of stock as well (Black Colour).
Also please be aware that we will refund you the money and place it on your profile so that you can replace the order on our website.
A new order will have to be placed as we don't do replacements of item.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
We will definitely be forwarding off your concerns to our customer operations team, so that we can investigate your concerns and revert back asap.
Allow us time and we will be in contact with you.
Please note that we no longer have stock in black but we do have it in grey. Our supplier has run out of stock as well (Black Colour).
Also please be aware that we will refund you the money and place it on your profile so that you can replace the order on our website.
A new order will have to be placed as we don't do replacements of item.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team