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Darryn B
1 reviews | Active since Oct 2009
13 Apr 2015, 13:47
Pre-order delivery delayed
I pre-ordered a PC game, GTA V, on the 21st March 2015. I even received an email entitled \You're going to be one of the first to get one". How I wish that were true - it seems my order has been delayed and will \""probably\"" be delivery on Wednesday the 15th instead of on 14th April like the rest of the world...<br> <br> I know there is probably a good reason and it isn't [URL Removed] fault but that doesn't change the fact that the day I set aside (took leave from work) to receive and play this game have now been completely wasted seeing as I received the email notifying the delay today"
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Kalahari.com's replyOfficial
13 Apr 2015, 15:46Hello DarrynB,
Thank you for contacting us regarding your concerns.
We tried contacting you but there was no answer.
We really sorry for the service you have received and understand that it must have been really frustration having to wait for your parcel.
Our suppliers have informed us that the item is in very high demand but they found a problem in the product hence the delay in getting the item out on time.
As you are well aware that we are depend on our suppliers for certain stock items and your item order is one of them.
We at Kalahari are extremely sorry for this but it seems that this item will only be delivered to you on the 15/04/2015.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us regarding your concerns.
We tried contacting you but there was no answer.
We really sorry for the service you have received and understand that it must have been really frustration having to wait for your parcel.
Our suppliers have informed us that the item is in very high demand but they found a problem in the product hence the delay in getting the item out on time.
As you are well aware that we are depend on our suppliers for certain stock items and your item order is one of them.
We at Kalahari are extremely sorry for this but it seems that this item will only be delivered to you on the 15/04/2015.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Best regards,
Kalahari.com's reply13 Apr 2015, 15:46
Official
Hello DarrynB,
Thank you for contacting us regarding your concerns.
We tried contacting you but there was no answer.
We really sorry for the service you have received and understand that it must have been really frustration having to wait for your parcel.
Our suppliers have informed us that the item is in very high demand but they found a problem in the product hence the delay in getting the item out on time.
As you are well aware that we are depend on our suppliers for certain stock items and your item order is one of them.
We at Kalahari are extremely sorry for this but it seems that this item will only be delivered to you on the 15/04/2015.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us regarding your concerns.
We tried contacting you but there was no answer.
We really sorry for the service you have received and understand that it must have been really frustration having to wait for your parcel.
Our suppliers have informed us that the item is in very high demand but they found a problem in the product hence the delay in getting the item out on time.
As you are well aware that we are depend on our suppliers for certain stock items and your item order is one of them.
We at Kalahari are extremely sorry for this but it seems that this item will only be delivered to you on the 15/04/2015.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Best regards,