RV
Renaldo V
1 reviews | Active since Dec 2009
14 Apr 2015, 10:12
Pathetic useless people and company
So I ordered an Item and the expected delivery date would have been the 15th. This was already not what I would have expected from a big company like this but I decided it's ok. Now it was changed to the 16th for no reason. Item is shipped as of this morning but still only be getting it on the 16th. That's pathetic delivery service. I phoned in and Ashanti was so useless in every way. I wanted to change my order to collection and that's an entire long process so I can't even do that. I will never order anything from Kalahari again. I have spend a lot of money with you and this is the last time you will ever see my money.
Helpful (0)
Replies (1)0
Replies (1)
Kalahari.com's replyOfficial
14 Apr 2015, 11:53Hello TheDriver,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
We will definitely be forwarding off your concerns to our customer operations team, so that we can investigate your concerns and revert back asap.
Please note that an e-mail was sent out to all clients effected with regards to why this product is late.
However your parcel is dispatched with UTI and they have assured us that they will be trying their utmost best to get this to you asap.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
We will definitely be forwarding off your concerns to our customer operations team, so that we can investigate your concerns and revert back asap.
Please note that an e-mail was sent out to all clients effected with regards to why this product is late.
However your parcel is dispatched with UTI and they have assured us that they will be trying their utmost best to get this to you asap.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Kalahari.com's reply14 Apr 2015, 11:53
Official
Hello TheDriver,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
We will definitely be forwarding off your concerns to our customer operations team, so that we can investigate your concerns and revert back asap.
Please note that an e-mail was sent out to all clients effected with regards to why this product is late.
However your parcel is dispatched with UTI and they have assured us that they will be trying their utmost best to get this to you asap.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
We will definitely be forwarding off your concerns to our customer operations team, so that we can investigate your concerns and revert back asap.
Please note that an e-mail was sent out to all clients effected with regards to why this product is late.
However your parcel is dispatched with UTI and they have assured us that they will be trying their utmost best to get this to you asap.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team