Pathetic Service

Hi<br> <br> I would like to stress the **** service received from Kalahari. On the 05 Jan 2015 i have requested a cellphone to be collected for return. My wife was promised on email and telephone calls several times that the product to be collected, To date 28 Jan 2015 nothing happened.<br> <br> I will never recommend Kalahari to anyone as they cannot keep to there promises. As you can see email below of empty premises. I would like this resolved today and money refund immediately.<br> <br> My contact No: ***<br> <br> From: [URL Removed] Support [Email Removed] <br> Sent: 21 January 2015 12:27 PM<br> To: Wagheeba January<br> Subject: Collection Enquiry CRM:***5<br> <br> Good Day Wagheeba<br> <br> Thank you so much for contacting us regarding you return.<br> <br> We are so sorry your parcel was not collected on so many occasions.<br> <br> I have contacted Fedex and confirmed collection will be done today, please let us know if this fails again, I will then personally make another arrangement to have this parcel returned.<br> <br> We are so sorry for any inconvenience caused. <br> <br> Kind Regards,<br> <br> Tania Houston<br> <br> Customer Service Agent<br> T ***<br> Email: [Email Removed]<br>