1 reviews | Active since Mar 2015
PATHETIC SERVICE
ORDER *** HAS REFERENCE <br> <br> I am assuming that based on my SUBJECT line I won't have to express my utter disappointment in the service I have received from your courier department.<br> <br> My order was placed on the 3rd of March 2015.<br> <br> Delivery was indicated by means of Fedex, whom then appointed a sub-contractor to deliver the said order! (As I was informed by one of your customer liaisons)<br> <br> Estimated delivery date was on 6 March 2015. Needless to say after 5 calls on 6/3/2015 - the package was not Delivered as promised!!<br> <br> Then on 9/3/2015, I start calling Kalahari again... 2 of the 4 calls ensure me that the package will be delivered by the courier no later than 14:00 that same day!!!<br> <br> Again I waited till 15:00 before I started calling your offices again!!!! This time to only be **** to again (while you are probably being **** to by the courier company you so graciously appointed) By the 3rd call I am promised that the courier will contact the driver and he will deliver the package on the 10th... meanwhile I am eager to receive my parcel to enable me to complete an assignment with Unisa... To no avail once again they supposedly cannot tell me where the courier is
Wow, we really sorry for disappointing you and for the service you received.
We currently following up with our couriers and will contact you soonest with an update.
Thank you for informing us of your experience.
Please call should you need any further assistance or information.
Trust you'll have a wonderful day further!
Kind regards,
The kalahari.com Team
Wow, we really sorry for disappointing you and for the service you received.
We currently following up with our couriers and will contact you soonest with an update.
Thank you for informing us of your experience.
Please call should you need any further assistance or information.
Trust you'll have a wonderful day further!
Kind regards,
The kalahari.com Team
