TR
Thabiso R
1 reviews | Active since Jan 2015
20 Mar 2015, 12:18
Parcel not delivered
I ordered and fully paid a transcend external hard drive on 16 March 2015, it was estimated i would recieve it on thursday but to date no delivery has happened and the order status states it was delivered but i didnt recieve anything. I regret why i didn't purchase through takealot. Takealot serves me better abd thry deliever on time.
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Kalahari.com's replyOfficial
23 Mar 2015, 11:45Hello tratlou,
Thank you so much for contacting us.
We are terribly sorry for all the inconvenience and confusion this has caused you.
Upon investigating your query, we had seen that your order status was completed due to the parcel being with the couriers and being out on delivery.
We have looked into our systems and have seen that the parcel was delivered on the 20-03-2015 at 20:00pm.
Please confirm if this has been delivered through to you?
We are terribly sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
The Kalahari.com team
Thank you so much for contacting us.
We are terribly sorry for all the inconvenience and confusion this has caused you.
Upon investigating your query, we had seen that your order status was completed due to the parcel being with the couriers and being out on delivery.
We have looked into our systems and have seen that the parcel was delivered on the 20-03-2015 at 20:00pm.
Please confirm if this has been delivered through to you?
We are terribly sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
The Kalahari.com team
Kalahari.com's reply23 Mar 2015, 11:45
Official
Hello tratlou,
Thank you so much for contacting us.
We are terribly sorry for all the inconvenience and confusion this has caused you.
Upon investigating your query, we had seen that your order status was completed due to the parcel being with the couriers and being out on delivery.
We have looked into our systems and have seen that the parcel was delivered on the 20-03-2015 at 20:00pm.
Please confirm if this has been delivered through to you?
We are terribly sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
The Kalahari.com team
Thank you so much for contacting us.
We are terribly sorry for all the inconvenience and confusion this has caused you.
Upon investigating your query, we had seen that your order status was completed due to the parcel being with the couriers and being out on delivery.
We have looked into our systems and have seen that the parcel was delivered on the 20-03-2015 at 20:00pm.
Please confirm if this has been delivered through to you?
We are terribly sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
The Kalahari.com team