CL
Cora L
1 reviews | Active since Feb 2015
02 Feb 2015, 10:20
Paid but No delivery
Still waiting for books ordered on 28th December, being moved from pillar to post, I'm told they are with the courier and the courier does not have them. Id like to believe they were swopped as I have the wrong books. We are now in February and there is still no progress.
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Kalahari.com's replyOfficial
03 Feb 2015, 13:12Hello Cora Ledwaba,
Thank you for highlighting your concerns.
We so sorry for the long wait and inconvenience caused.
We see you spoke to one our agents yesterday and they've issued a credit for the undelivered parcel.
The amount was cashed out today online, these refunds usually take 3-7 working days to reflect in your account.
Thanks so much for your patience during this process and for understanding.
Please call should you need any further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team
Thank you for highlighting your concerns.
We so sorry for the long wait and inconvenience caused.
We see you spoke to one our agents yesterday and they've issued a credit for the undelivered parcel.
The amount was cashed out today online, these refunds usually take 3-7 working days to reflect in your account.
Thanks so much for your patience during this process and for understanding.
Please call should you need any further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team
Kalahari.com's reply03 Feb 2015, 13:12
Official
Hello Cora Ledwaba,
Thank you for highlighting your concerns.
We so sorry for the long wait and inconvenience caused.
We see you spoke to one our agents yesterday and they've issued a credit for the undelivered parcel.
The amount was cashed out today online, these refunds usually take 3-7 working days to reflect in your account.
Thanks so much for your patience during this process and for understanding.
Please call should you need any further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team
Thank you for highlighting your concerns.
We so sorry for the long wait and inconvenience caused.
We see you spoke to one our agents yesterday and they've issued a credit for the undelivered parcel.
The amount was cashed out today online, these refunds usually take 3-7 working days to reflect in your account.
Thanks so much for your patience during this process and for understanding.
Please call should you need any further assistance or information.
Trust you'll have an amazing day further!
Kind regards,
The kalahari.com Team