1 reviews | Active since Nov 2011
Pahtetic
On Wednesday 08.04.2015 I made a EFT payment for a cellphone <br> On Wednesday I e-mailed proof of payment and phoned Kalahari requesting that payment should be allocated to my profile.<br> <br> Which all happened smoothly received an e-mail confirming that payment was received and that package will be dispatch.<br> <br> Thursday morning checked that payment was allocated and yep was allocated. Expected delivery date 10.04.2015. It's the 13th and still nothing.<br> <br> When I phoned today 13.04.2015 14:25 was adviced that package will only be dispatch today. Since payment was made via EFT.<br> <br> So why the hell does it state on my profile that delivery to be expected 10.04.2015?<br> <br> PATHETIC SERVICE!!!
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
We do know that at times we don't always deliver on the estimated delivery date but please note that we are working on improving this so that future orders of our customer's gets delivered on time.
I have escalated your concerns to our relevant department and will revert back to you soonest.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
We do know that at times we don't always deliver on the estimated delivery date but please note that we are working on improving this so that future orders of our customer's gets delivered on time.
I have escalated your concerns to our relevant department and will revert back to you soonest.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team