GB
Gerrit B
1 reviews | Active since Mar 2015
17 Mar 2015, 18:34
Ordered 3 Feb, STILL WAITING FOR ONE OF MY PARCELS
Ordered 3 Feb at [URL Removed] Received most of my things on 27 Feb. I emailed [Email Removed] to find out when my last parcel will arrive. I got a reply from Justine saying that they are working on it and will let me know what is going on. Couple days later I received a mail from Mogamad with the same story. A week later I emailed them again to find out what is going on, got no reply. Sent a mail this week again with no reply. This is terrible service and will definitely think twice before using them again. Terrible
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Kalahari.com's replyOfficial
18 Mar 2015, 13:43Hello gerrittenbrink,
We'd like to thank you for your feedback.
So sorry for the all the inconvenience caused with the delay of one of your parcels.
We currently following up with our warehouse regarding the location and status of your last parcel.
We understand this must be really frustrating and I can assure you this is not how we would like our customers to feel.
We'll contact you soonest with an update.
Please call should you need any further assistance or information.
Wishing you an amazing day further!
Kind regards,
The kalahari.com Team
We'd like to thank you for your feedback.
So sorry for the all the inconvenience caused with the delay of one of your parcels.
We currently following up with our warehouse regarding the location and status of your last parcel.
We understand this must be really frustrating and I can assure you this is not how we would like our customers to feel.
We'll contact you soonest with an update.
Please call should you need any further assistance or information.
Wishing you an amazing day further!
Kind regards,
The kalahari.com Team
Kalahari.com's reply18 Mar 2015, 13:43
Official
Hello gerrittenbrink,
We'd like to thank you for your feedback.
So sorry for the all the inconvenience caused with the delay of one of your parcels.
We currently following up with our warehouse regarding the location and status of your last parcel.
We understand this must be really frustrating and I can assure you this is not how we would like our customers to feel.
We'll contact you soonest with an update.
Please call should you need any further assistance or information.
Wishing you an amazing day further!
Kind regards,
The kalahari.com Team
We'd like to thank you for your feedback.
So sorry for the all the inconvenience caused with the delay of one of your parcels.
We currently following up with our warehouse regarding the location and status of your last parcel.
We understand this must be really frustrating and I can assure you this is not how we would like our customers to feel.
We'll contact you soonest with an update.
Please call should you need any further assistance or information.
Wishing you an amazing day further!
Kind regards,
The kalahari.com Team