bM
botshelo M

1 reviews | Active since Apr 2013

02 Mar 2015, 16:22

Order still not received ORDER ***

on the 17/02/2015 i placed and order for Dell Keyboard and mouse, on that day it was indicated on the website that the goods will be delivered with in 48 hours of receiving payment hence i chose to purchase the items cause i needed them a.s.a.p,only to find i have been mislead.<br> today when i called in to Kalahari i spoke to a lady by the name Unathi and she said the items were to be delivered within 8 working days no no longer 2 days and i explained how the misinformation came about then she promised to do a follow up to check what could be a delay because today its the 9th day without the goods, she never returned back to me.<br> <br> i called again and spoke to another lady who gave me a different story to say my items will be delivered within 9 working days, not 8 working days anymore.she also promised to do a followup to see when they will be delivered instead i receive an e-mail indicating my order has been delayed with another 4 days which means they will be delivered on the 06/03/2015.<br> <br> THIS IS MY FIRST TIME PURCHASE WITH KALAHARI AND IM RECEIVING BAD SERVICE AND MISLEADING INFORMATION.<br> ITS EITHER GOODS ARE DELIVERED TO ME TOMORROW OR MY MONEY BACK.<br> THE COMPANY HAS NO SENSE OF URGENC

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Replies (1)
Kalahari.com
Kalahari.com's reply03 Mar 2015, 10:26
Official
Hello libby10,

Thank you for contacting us regarding your concerns.

We are very sorry for all the inconvenience and frustration this has caused you.

Our system indicates that your parcel has been dispatched via UTI and will be delivered within the next 48hrs.

Your tracking details for this parcel is: CTKAT***1 - ***

Once again, we are very sorry for the inconvenience and frustration this has caused you.

Please do not hesitate to contact us should you have any further queries.

Kind regards,

Eben
The kalahari Team