JS
John S
1 reviews | Active since Aug 2012
20 Mar 2015, 02:14
Order in progress
I placed an order on 20 December 2014 through [URL Removed] for an item. Today is the 20 March 2015. I am still waiting for this order. It's been 3 months now and [URL Removed] still states their supplier is out of stock. Why?
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Replies (1)
Kalahari.com's replyOfficial
25 Mar 2015, 12:20Hello jnsherriff,
Thank you so much for contacting us.
We are terribly sorry for all the inconvenience and frustration this has caused you.
Upon investigating into your query, we had seen that there has been a major delay with regards to stock and your order.
This item is coming from an international customer and therefore we would need to follow up with them.
This has already been escalated through to our warehouse and our suppliers.
Once they have provided us with feedback, we will advise asap.
This is not how we want our customers to feel and defiantly not the service we wish for you to experience with us.
Once again, we are terribly sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
The Kalahari.com team
Thank you so much for contacting us.
We are terribly sorry for all the inconvenience and frustration this has caused you.
Upon investigating into your query, we had seen that there has been a major delay with regards to stock and your order.
This item is coming from an international customer and therefore we would need to follow up with them.
This has already been escalated through to our warehouse and our suppliers.
Once they have provided us with feedback, we will advise asap.
This is not how we want our customers to feel and defiantly not the service we wish for you to experience with us.
Once again, we are terribly sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
The Kalahari.com team
Best regards,
Kalahari.com's reply25 Mar 2015, 12:20
Official
Hello jnsherriff,
Thank you so much for contacting us.
We are terribly sorry for all the inconvenience and frustration this has caused you.
Upon investigating into your query, we had seen that there has been a major delay with regards to stock and your order.
This item is coming from an international customer and therefore we would need to follow up with them.
This has already been escalated through to our warehouse and our suppliers.
Once they have provided us with feedback, we will advise asap.
This is not how we want our customers to feel and defiantly not the service we wish for you to experience with us.
Once again, we are terribly sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
The Kalahari.com team
Thank you so much for contacting us.
We are terribly sorry for all the inconvenience and frustration this has caused you.
Upon investigating into your query, we had seen that there has been a major delay with regards to stock and your order.
This item is coming from an international customer and therefore we would need to follow up with them.
This has already been escalated through to our warehouse and our suppliers.
Once they have provided us with feedback, we will advise asap.
This is not how we want our customers to feel and defiantly not the service we wish for you to experience with us.
Once again, we are terribly sorry for all the inconvenience and frustration this has caused you.
Please do not hesitate to contact us should you have any further queries.
Kind Regards
The Kalahari.com team
Best regards,