1 reviews | Active since Feb 2015
Online Retail Kalahari cant deliver
Have ordered Books for study purpose from Kalahari on the 27 January 2015 <br> <br> They estimated it will be deliver on or before 9 Feb2015<br> <br> After no deliver have been made I went on to their website and it states that my parcel have been delivered.<br> <br> A few emails have been send to their Service Department , and I have been assigned the service clerk Brian Nama . He only apologise for the inconvenience but do not seem to know were my books (parcel) are<br> <br> Been giving me Different information every time.<br> <br> I need my books to be delivered or my money give back to me.<br> <br> If the Head of the service Department of Kalahari can contact me to sort out this problem. I would so much appreciate it<br> <br>
Thanks so much for your response and feedback.
So sorry for the delay and service you received.
We currently following up on the status with our couriers and will contact you soonest with an update.
Unfortunately due to our time difference we are unable to contact you telephonically. However, your request has been sent through and you'll be contact via email shortly.
We understand this must be really frustrating and I can assure you this is not how we would like you to feel.
Thanks for your support and for your patience.
Shout should you need any further assistance or information.
Trust you'll have a lovely day!
Kind regards,
The kalahari.com Team
Thanks so much for your response and feedback.
So sorry for the delay and service you received.
We currently following up on the status with our couriers and will contact you soonest with an update.
Unfortunately due to our time difference we are unable to contact you telephonically. However, your request has been sent through and you'll be contact via email shortly.
We understand this must be really frustrating and I can assure you this is not how we would like you to feel.
Thanks for your support and for your patience.
Shout should you need any further assistance or information.
Trust you'll have a lovely day!
Kind regards,
The kalahari.com Team