Nothing lasts forever - (a***)

Do not know why Kalahari changed their courier company or what they have done .... but I have been 'n customer for many many years .... and NEVER EVER did I have ANY problems with deliveries!<br> However, the last 2/3 times was a different story!<br> This complaint is not Kalahari themselves their serves is very good, but UTI is giving them a bad name!<br> I ordered a Birthday gift, which was for today, and needless to say I received NOTHING!! AGAIN!!!<br> I phoned Kalahari yesterday asking them where is my parcel, the lady gave me the number for UTI .... phoned them where I got another number to phone .... then the driver from UTI phones me and tell me she is lost .... just to realize that she is a block away from my house ..... in the mean time my mom quickly popped out .... the driver phone me to tell me that nobody is home, I asked her to wait 5 minutes and she said it is fine she will wait ... I rushed home, just to fined that she never waited! Phoned UTI again and then they promised delivery between 12 & 1! At 4:30 still nothing, phoned again and the driver said she is on her way home and she will do in the morning! What bad service!<br> First it was no X- mas Gift and now Birthday Gift!<br>