JB
JEROME B
1 reviews | Active since Feb 2015
11 Feb 2015, 07:00
None delivery/No feedback
Ordered and paid for slow cooker middle December. Order was delivered at a Bloemfontein address while I'm in Cape Town. Called them several times but they had to wait till they get the parcel back and then they will decide whether I will be refunded or whether they'll sent me the cooker. Up till todayn no feedback after promises and no money. This is really pathetic as I have to pay/wait for their fault. Rather buy at your local retailer
Helpful (0)
Replies (1)0
Replies (1)
Kalahari.com's replyOfficial
12 Feb 2015, 13:24Hello jeromebo,
Thank you for taking my call earlier.
As discussed, we have arranged for your refund to be loaded onto your kalahari.com profile.
The credit should reflect within 24 hours.
You can opt to use the credit towards your next purchase or request a credit refund.
We have sent you an email with instructions on how to request a credit refund.
Once again, our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Thank you for taking my call earlier.
As discussed, we have arranged for your refund to be loaded onto your kalahari.com profile.
The credit should reflect within 24 hours.
You can opt to use the credit towards your next purchase or request a credit refund.
We have sent you an email with instructions on how to request a credit refund.
Once again, our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Kalahari.com's reply12 Feb 2015, 13:24
Official
Hello jeromebo,
Thank you for taking my call earlier.
As discussed, we have arranged for your refund to be loaded onto your kalahari.com profile.
The credit should reflect within 24 hours.
You can opt to use the credit towards your next purchase or request a credit refund.
We have sent you an email with instructions on how to request a credit refund.
Once again, our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Thank you for taking my call earlier.
As discussed, we have arranged for your refund to be loaded onto your kalahari.com profile.
The credit should reflect within 24 hours.
You can opt to use the credit towards your next purchase or request a credit refund.
We have sent you an email with instructions on how to request a credit refund.
Once again, our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team