1 reviews | Active since Apr 2015
NO STANDARS YET THEY CLAIM THERE ARE
Again I'm yet to receive any satisfactory service delivery, another unpleasant experience with this company.<br> <br> This morning 07/04/2015 around 08:45 I logged a call with agent X *** regarding the broken item, I requested that they collect the item today 07/04/2015 before 12:00 as I'm going on holiday. Agent X told me that this might not be possible for them to collect the item before 12:00 sarcastically giving me a bunch of reasons why it would not be possible. I asked to speak to management but no one was available, frustrated I ended the call.<br> <br> Why can't I speak to management don't they want to face up to their blunder and why can't the company just collect the broken item today as I don't have any use for a non-functional item. <br>
Thanks so much for your feedback and for the chat we had.
So sorry for the service you received.
We've sent through your request to our couriers as its dependent on their drivers schedule for the day.
I will contact you soonest with an update.
Thanks so much for your patience during this time and for understanding.
Please call should you need further assistance or information.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
So sorry for the service you received.
We've sent through your request to our couriers as its dependent on their drivers schedule for the day.
I will contact you soonest with an update.
Thanks so much for your patience during this time and for understanding.
Please call should you need further assistance or information.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team