PM
Prishaun M
1 reviews | Active since Jul 2011
16 Mar 2015, 10:04
No response to complaint over
I emailed your Kalahari support team almost a month ago now and reported that an item I bought from you was not working properly. I to date have received no response regarding this item. It is still under warranty but I would prefer the option to take something else from Kalahari due to the poor build quality.<br> <br> Why are you guys so bad at responding to customers???<br> <br> In addition my last HP report was not adequately responded to. I am still waiting feedback as to when you are receiving stock of the Microsoft Sculpt Ergonomic mouse.<br> <br> Kindly CALL me to resolve these issues.<br>
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Kalahari.com's replyOfficial
02 May 2023, 21:58Hello PM17,
Thank you for contacting us regarding your concerns.
We are very sorry for all the inconvenience and frustration this transaction has caused you. I'm able to confirm that we do not have the Microsoft Sculpt Ergonomic mouse in stock and we will not be getting it soon as per our warehouse.
As for your item that needs to be replaced we however don't replace items but we do credit you the full amount paid for the faulty item if found in that state. To have the \Item Name\" returned
Thank you for contacting us regarding your concerns.
We are very sorry for all the inconvenience and frustration this transaction has caused you. I'm able to confirm that we do not have the Microsoft Sculpt Ergonomic mouse in stock and we will not be getting it soon as per our warehouse.
As for your item that needs to be replaced we however don't replace items but we do credit you the full amount paid for the faulty item if found in that state. To have the \Item Name\" returned
Kalahari.com's reply02 May 2023, 21:58
Official
Hello PM17,
Thank you for contacting us regarding your concerns.
We are very sorry for all the inconvenience and frustration this transaction has caused you. I'm able to confirm that we do not have the Microsoft Sculpt Ergonomic mouse in stock and we will not be getting it soon as per our warehouse.
As for your item that needs to be replaced we however don't replace items but we do credit you the full amount paid for the faulty item if found in that state. To have the \Item Name\" returned
Thank you for contacting us regarding your concerns.
We are very sorry for all the inconvenience and frustration this transaction has caused you. I'm able to confirm that we do not have the Microsoft Sculpt Ergonomic mouse in stock and we will not be getting it soon as per our warehouse.
As for your item that needs to be replaced we however don't replace items but we do credit you the full amount paid for the faulty item if found in that state. To have the \Item Name\" returned