No Delivery and a hundred excuses

Ordered product a while ago and received a confirmation mail on 02 Feb 2015 that said my product would be delivered in 24 - 48 hours. By Thursday 5 Feb, I called and spoke to Lizanne who promised that my parcel would be delivered by latest 16:30 the same day. No parcel received. Called AGAIN this morning and Spoke to Tarryn. She said she would escalate to her manager, which was not done. She e-mailed me advising that the courier missed yesterday's delivery time and that they would deliver today. I requested that they deliver by 12:00. <br> Now, At 15:00, and numerous calls later and chats with various staff, including Paul van Niekerk, I still do not have my parcel.<br> <br> I dread to think when I will receive this parcel or the next one which is supposedly being dispatched on Monday.<br> <br> I have wasted time and phonecalls trying to resolve Kalahari's issues.<br> <br> How difficult is it to deliver a parcel? - ORDER: ***