NP
Nigel P

1 reviews | Active since Mar 2009

09 Mar 2015, 08:09

NO AFTER SALES SERVICE

I bought 4 Audiovox 7\ Tablets during the black Friday sale as Christmas gifts. In January I found that one of the tablets won't read any SD Card. I Immediately requested a return via the website (I couldn't change the quantity

0
Replies (1)
Kalahari.com
Kalahari.com's reply09 Mar 2015, 09:26
Official
Hello pipewood,

Thanks so much for your feedback.

We tried calling you, but we having some difficulty getting through.

We are still awaiting feedback from our finance team regarding the refund status of the first tablet you returned.

It seems the request to collect the 2nd tablet has not filtered through correctly.

You will receive a mail shortly with the collection request and we'll ask our couriers to keep you informed of the collection status.

We very sorry for disappointing you and for the inconvenience caused.

We'll try contacting you again a bit later today.

Thanks so much for your continued support and patience during this time.

Wishing you a lovely day!

Kind regards,
Megan
The kalahari.com Team