KC
Kirsten Cleeve-Edwards
1 reviews | Active since May 2013
06 Mar 2015, 07:05
never return an item
I bought a printer in December. Made a mistake and returned it. Got the mail to say it was received and that the full refund would take place. Its been 3 months. Many mails. Facebook posts. Many calls. Every time someone is looking into it. How difficult can it be? Well not difficult at all except if that is your intention!!
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Replies (1)
Kalahari.com's replyOfficial
06 Mar 2015, 15:14Hello kirst1978,
Thank you for contacting us regarding your refund concerns.
Firstly we would like to apologize for disappointing you and the service received.
This is definitely not the standard at Kalahari.com.
I have asked that our finance director look into this matter as this is unacceptable and I will personally get back to you once I received feedback.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we aim to make your next experience a better one.
Please feel free to contact us with any further enquiries.
Kind regards,
Eben
The Kalahari.com Team
Thank you for contacting us regarding your refund concerns.
Firstly we would like to apologize for disappointing you and the service received.
This is definitely not the standard at Kalahari.com.
I have asked that our finance director look into this matter as this is unacceptable and I will personally get back to you once I received feedback.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we aim to make your next experience a better one.
Please feel free to contact us with any further enquiries.
Kind regards,
Eben
The Kalahari.com Team
Kalahari.com's reply06 Mar 2015, 15:14
Official
Hello kirst1978,
Thank you for contacting us regarding your refund concerns.
Firstly we would like to apologize for disappointing you and the service received.
This is definitely not the standard at Kalahari.com.
I have asked that our finance director look into this matter as this is unacceptable and I will personally get back to you once I received feedback.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we aim to make your next experience a better one.
Please feel free to contact us with any further enquiries.
Kind regards,
Eben
The Kalahari.com Team
Thank you for contacting us regarding your refund concerns.
Firstly we would like to apologize for disappointing you and the service received.
This is definitely not the standard at Kalahari.com.
I have asked that our finance director look into this matter as this is unacceptable and I will personally get back to you once I received feedback.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we aim to make your next experience a better one.
Please feel free to contact us with any further enquiries.
Kind regards,
Eben
The Kalahari.com Team