moving my account to takealot

I have been in contact with takealot who stated they cannot assist with the problem here.<br> 1. Nokia mail service has been discontinued meaning I cannot receive emails.<br> 2. I cannot receive link to reset password from takealot website because of problem 1.<br> 3. I would like to keep my account because there are unused vouchers on it.<br> 4. Takealot claim they cannot assist me in anyway.<br> 5. Why can't they just change my account email address as per my request, since it is my account.<br> <br> Can this be sorted, as I need to use the account.