1 reviews | Active since Nov 2010
more than two months and no parcel
The worst service ever, one person less compotent then the next. On the 12 Feb I reorder and pay for my parcel which went missing the first time in Jan. I start asking questions and Justine de Standler says on the 2nd March, that the parcel was delivered the same day and that a Anna signed for it, still not happy, i email again as there is no Anna on my plot. John Minnaar asks my order number on the 5 March. Again after 3 queries a answer from Lionel Nyala says an Amy signed on the 3 March for my parcel. . . who is Amy? <br> This is the worst company to buy anything from when it goes missing.<br> [URL Removed]<br> Order number: ***<br> Date: 12 February 2015<br> Order by:<br> melisa labuschagne<br> Voucher <br> Deliver to:<br> home<br> melisa labuschagne<br> 8b Dann road<br> kempton park <br> 1618 <br> ZA
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
We tried calling you however we were not able to get hold of you.
Firstly we would like to apologize for disappointing you and the service received.This is definitely not the standard at Kalahari.com.
You have been a loyal customer and we appreciate your support.
Our investigation concludes that a Anna at no 3 signed for the parcel and a gentleman by the name of Isak at no 5 co-signed for this parcel.
Please indicate if these people are known to you if not we will have to send the driver around to identify where this parcel was delivered.
We at Kalahari.com would like to thank you for your patience with us through this whole process.
As a team we wish you all of the best and hope to see your name on our ordering list soonest.
Please feel free to contact us should you have any further queries.
Kind Regards
Eben
The kalahari.com Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
We tried calling you however we were not able to get hold of you.
Firstly we would like to apologize for disappointing you and the service received.This is definitely not the standard at Kalahari.com.
You have been a loyal customer and we appreciate your support.
Our investigation concludes that a Anna at no 3 signed for the parcel and a gentleman by the name of Isak at no 5 co-signed for this parcel.
Please indicate if these people are known to you if not we will have to send the driver around to identify where this parcel was delivered.
We at Kalahari.com would like to thank you for your patience with us through this whole process.
As a team we wish you all of the best and hope to see your name on our ordering list soonest.
Please feel free to contact us should you have any further queries.
Kind Regards
Eben
The kalahari.com Team