JS
Jaap S
1 reviews | Active since Feb 2015
25 Feb 2015, 12:11
money due
I bought a tablet from [URL Removed] and exchanged it immediatly and returned it because of functionality. I bought another tablet which was cheaper and now have a credit with [URL Removed] for R999.00. For the past 3 weeks i struggled to get the money back. Yesterday I spent more than R150 on airtime to their callcentre only to be told i have a duplicate account and something about a password that must be changed. They have been of no help to tell me what to do and I need the money. Please help me to get my credit back.
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Kalahari.com's replyOfficial
25 Feb 2015, 15:46Hello jaap123,
Thanks so much for your feedback and for the chat we had.
We currently having your email address changed so that you can request a new password and cash out the amount to your bank account.
We'll contact you as soon as all the details are updated and we'll assist you through the steps to cash out.
So sorry for all the inconvenience and frustration caused.
Please call should you need any further assistance or information.
Wishing you all of the best and a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
We currently having your email address changed so that you can request a new password and cash out the amount to your bank account.
We'll contact you as soon as all the details are updated and we'll assist you through the steps to cash out.
So sorry for all the inconvenience and frustration caused.
Please call should you need any further assistance or information.
Wishing you all of the best and a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Kalahari.com's reply25 Feb 2015, 15:46
Official
Hello jaap123,
Thanks so much for your feedback and for the chat we had.
We currently having your email address changed so that you can request a new password and cash out the amount to your bank account.
We'll contact you as soon as all the details are updated and we'll assist you through the steps to cash out.
So sorry for all the inconvenience and frustration caused.
Please call should you need any further assistance or information.
Wishing you all of the best and a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
We currently having your email address changed so that you can request a new password and cash out the amount to your bank account.
We'll contact you as soon as all the details are updated and we'll assist you through the steps to cash out.
So sorry for all the inconvenience and frustration caused.
Please call should you need any further assistance or information.
Wishing you all of the best and a lovely day further!
Kind regards,
Megan
The kalahari.com Team