AH
Alexandro H
1 reviews | Active since Feb 2015
14 Feb 2015, 13:31
Money. deducted twice
I ordered a tablet and the money was deducted from my bank account immediately. few days after that the same amount was deducted from my account and I didn't order the same thing twice. Where is my money I want it back or I will take legal action and I have all prove that I only ordered one tablet.
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Kalahari.com's replyOfficial
17 Feb 2015, 10:12Hello ahess471,
Thank you for contacting us.
We are truly sorry to hear that we have potentially deducted your payment twice.
We tried to call you to discuss this matter further, but our calls remained unanswered.
We would like to investigate this matter but need additional information.
Kindly reply to our email, sent separately, with the requested documents.
Once again our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Thank you for contacting us.
We are truly sorry to hear that we have potentially deducted your payment twice.
We tried to call you to discuss this matter further, but our calls remained unanswered.
We would like to investigate this matter but need additional information.
Kindly reply to our email, sent separately, with the requested documents.
Once again our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Kalahari.com's reply17 Feb 2015, 10:12
Official
Hello ahess471,
Thank you for contacting us.
We are truly sorry to hear that we have potentially deducted your payment twice.
We tried to call you to discuss this matter further, but our calls remained unanswered.
We would like to investigate this matter but need additional information.
Kindly reply to our email, sent separately, with the requested documents.
Once again our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Thank you for contacting us.
We are truly sorry to hear that we have potentially deducted your payment twice.
We tried to call you to discuss this matter further, but our calls remained unanswered.
We would like to investigate this matter but need additional information.
Kindly reply to our email, sent separately, with the requested documents.
Once again our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team