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Pravarshan M
1 reviews | Active since Nov 2010
11 Mar 2015, 09:34
Long wait and then order cancelled - twice!
I ordered a few games and books through my wife's account and twice, after long delays when estimated delivery dates were missed, they cancelled the order. <br> <br> It is really poor that they keep notifying consumers that items will be delayed and then just simply cancel the order. If they do not have the items, they should not list them as available. <br> <br> They should also improve their communication with customers and take responsibility for their poor service.<br> <br> Kalahari cannot match Takealot in terms of service and delivery (I worry that their poor service will affect Takealot upon merger).
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Replies (1)Kalahari.com's replyOfficial
13 Mar 2015, 11:33Hello pravarshan,
Thanks so much for your feedback.
We've been trying to contact you on the number you have saved on your HELLOPETER profile, we were unable to reach you.
Unfortunately we are not able to pick up your order or kalahari profile with the details you've given.
If you still have any concerns regarding your order, please call or send us a mail, with your order and contact details and will contact you to assist you further.
Thanks for your support and patience.
Shout should you need further help or information.
Have a lovely day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback.
We've been trying to contact you on the number you have saved on your HELLOPETER profile, we were unable to reach you.
Unfortunately we are not able to pick up your order or kalahari profile with the details you've given.
If you still have any concerns regarding your order, please call or send us a mail, with your order and contact details and will contact you to assist you further.
Thanks for your support and patience.
Shout should you need further help or information.
Have a lovely day further!
Kind regards,
The kalahari.com Team
Kalahari.com's reply13 Mar 2015, 11:33
Official
Hello pravarshan,
Thanks so much for your feedback.
We've been trying to contact you on the number you have saved on your HELLOPETER profile, we were unable to reach you.
Unfortunately we are not able to pick up your order or kalahari profile with the details you've given.
If you still have any concerns regarding your order, please call or send us a mail, with your order and contact details and will contact you to assist you further.
Thanks for your support and patience.
Shout should you need further help or information.
Have a lovely day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback.
We've been trying to contact you on the number you have saved on your HELLOPETER profile, we were unable to reach you.
Unfortunately we are not able to pick up your order or kalahari profile with the details you've given.
If you still have any concerns regarding your order, please call or send us a mail, with your order and contact details and will contact you to assist you further.
Thanks for your support and patience.
Shout should you need further help or information.
Have a lovely day further!
Kind regards,
The kalahari.com Team
