Let down by Kalahari and their lies

I pre ordered AND PAID for Battlefield Hardline at the beginning of February. The expected release date is tomorrow (20 March). I confirmed twice this week and was assured that my product would be delivered by the end of the week. Imagine my surprise when I received an email saying that there would be a delay by over a week to get my product. Apparently what Kalahari fail to inform the customer is that, despite them receiving orders and payment therefore, they only order a fraction of the stock required and therefore they do not have stock to fill my order. Thats is ludicrous and insane because surely they know exactly how much to order as these are preorders and the demand is known.<br> <br> Then the false promises on cancellation. I am assured by the team leader that I will have the refund in my account within 24 hours so that I can purchase the product elsewhere. However, no sooner am I off the call then an email is sent saying it will be 5-7 days before Im refunded. So Kalahari are quick to take my money but now they sit on my money earning interest. <br> <br> Lies lies lies and poor service delivery are becoming the hallmark of dealing with Kalahari.