MM
Monica M
1 reviews | Active since Jan 2014
25 Feb 2015, 14:47
Key logger spyware on new flash drive bought
I purchased a 128gb Pqi flash drive from Kalahari for my friends birthday. <br> <br> The flash drive wa not removed from it's packaging and wrapped. Having an extremely exited moment opening the gift, my frien decided to try the flash drive. <br> <br> My friend which is a Group CIO for a JSE lists company, discovered a key logger virus on the flash drive!!! ARTEMIS!***A7B61 Trojan. Exe file - NIS2***. <br> <br> This was the most embarrassing moment of my life!! I have send an email to support at Kalahari, with no feedback. Clearly devices sold on Kalahari can not be trusted!!
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Kalahari.com's replyOfficial
02 May 2023, 21:58Hello MonicaMcLeod,
Thank you for contacting us.
It is disheartening to hear how terrible your recent experience has been. We can assure you it was never our intention to embarrass you.
Our warehouse staff are not permitted to open and check the quality of items. We expect that the stock we receive from our suppliers is in perfect working condition and has all relevant contents. We can assure you that all items are sourced new. We suggest that the item be returned to us.
Kindly follow the below steps to return the item:
Step 1: Sign into your kalahari.com profile
Step 2: Go to \Orders\"
Thank you for contacting us.
It is disheartening to hear how terrible your recent experience has been. We can assure you it was never our intention to embarrass you.
Our warehouse staff are not permitted to open and check the quality of items. We expect that the stock we receive from our suppliers is in perfect working condition and has all relevant contents. We can assure you that all items are sourced new. We suggest that the item be returned to us.
Kindly follow the below steps to return the item:
Step 1: Sign into your kalahari.com profile
Step 2: Go to \Orders\"
Kalahari.com's reply02 May 2023, 21:58
Official
Hello MonicaMcLeod,
Thank you for contacting us.
It is disheartening to hear how terrible your recent experience has been. We can assure you it was never our intention to embarrass you.
Our warehouse staff are not permitted to open and check the quality of items. We expect that the stock we receive from our suppliers is in perfect working condition and has all relevant contents. We can assure you that all items are sourced new. We suggest that the item be returned to us.
Kindly follow the below steps to return the item:
Step 1: Sign into your kalahari.com profile
Step 2: Go to \Orders\"
Thank you for contacting us.
It is disheartening to hear how terrible your recent experience has been. We can assure you it was never our intention to embarrass you.
Our warehouse staff are not permitted to open and check the quality of items. We expect that the stock we receive from our suppliers is in perfect working condition and has all relevant contents. We can assure you that all items are sourced new. We suggest that the item be returned to us.
Kindly follow the below steps to return the item:
Step 1: Sign into your kalahari.com profile
Step 2: Go to \Orders\"