AK
Akhona K
1 reviews | Active since Mar 2014
19 May 2015, 14:29
Kalahari took 21 days to bill the account!!!
I bought a tv online on [URL Removed] and paid using my card and 21 days later the amount is only posted to my account which means that I now have a negative balance when I inquired as to how this was possible Nedbank informed me that Kalahari was at fault because they only cashed the amount of R6288 28 days after the transaction which is such an inconvenience and totally unacceptable!
Helpful (0)
Replies (1)0
Replies (1)
Kalahari.com's replyOfficial
29 May 2015, 09:14Hello krakri.ak,
Thanks for your feedback and for accepting my call.
We can confirm payment was received on the day you placed your order, which was the 16 April 2015. Your parcel would not have been dispatched on the 20 April 2015 if your payment was not received.
We understand that you've logged a dispute with your bank and trust that you'll receive the necessary feedback from them.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Thanks for your feedback and for accepting my call.
We can confirm payment was received on the day you placed your order, which was the 16 April 2015. Your parcel would not have been dispatched on the 20 April 2015 if your payment was not received.
We understand that you've logged a dispute with your bank and trust that you'll receive the necessary feedback from them.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Kalahari.com's reply29 May 2015, 09:14
Official
Hello krakri.ak,
Thanks for your feedback and for accepting my call.
We can confirm payment was received on the day you placed your order, which was the 16 April 2015. Your parcel would not have been dispatched on the 20 April 2015 if your payment was not received.
We understand that you've logged a dispute with your bank and trust that you'll receive the necessary feedback from them.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Thanks for your feedback and for accepting my call.
We can confirm payment was received on the day you placed your order, which was the 16 April 2015. Your parcel would not have been dispatched on the 20 April 2015 if your payment was not received.
We understand that you've logged a dispute with your bank and trust that you'll receive the necessary feedback from them.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team