AL
Andre L
1 reviews | Active since Mar 2014
31 Mar 2015, 19:35
Kalahari/MSI does not honor warrantee
I Purchased a MSI tablet from Kalahari a few months back. It stopped functioning after 4 months. I returned it for repairs, but Kalahari claims that the supplier says it is because of \Physical damage"There is no real physical damage visible on the tablet. I have sent pictures of the tablet to Kalahari"
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Kalahari.com's replyOfficial
01 Apr 2015, 12:31Hello andrelouw1,
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.This is definitely not the standard at Kalahari.com.
You have been a loyal customer and we appreciate your support.
I've been told that one of our agents Cindy is dealing with your concerns and she has forwarded your info to our operations team.
I will follow up with her and will send an update shortly.
Please feel free to contact us should you have any further queries.
Kind Regards
Eben
The kalahari.com Team
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.This is definitely not the standard at Kalahari.com.
You have been a loyal customer and we appreciate your support.
I've been told that one of our agents Cindy is dealing with your concerns and she has forwarded your info to our operations team.
I will follow up with her and will send an update shortly.
Please feel free to contact us should you have any further queries.
Kind Regards
Eben
The kalahari.com Team
Kalahari.com's reply01 Apr 2015, 12:31
Official
Hello andrelouw1,
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.This is definitely not the standard at Kalahari.com.
You have been a loyal customer and we appreciate your support.
I've been told that one of our agents Cindy is dealing with your concerns and she has forwarded your info to our operations team.
I will follow up with her and will send an update shortly.
Please feel free to contact us should you have any further queries.
Kind Regards
Eben
The kalahari.com Team
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.This is definitely not the standard at Kalahari.com.
You have been a loyal customer and we appreciate your support.
I've been told that one of our agents Cindy is dealing with your concerns and she has forwarded your info to our operations team.
I will follow up with her and will send an update shortly.
Please feel free to contact us should you have any further queries.
Kind Regards
Eben
The kalahari.com Team