AP
Argiro P
1 reviews | Active since Feb 2012
19 Feb 2015, 19:14
Kalahari incapable of dealing with a small hiccup
Made an online purchase and paid via eft. Once payment was done I realised I had not used the correct reference for my order. I sent an email to support to inform them of my error. More than a week and half later, no one has bothered to contact me to sort this out. To date I have sent 3 emails.<br> <br> Seriously disappointed with Kalahari. Did not expect such shoddy service.
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Kalahari.com's replyOfficial
20 Feb 2015, 08:30Hello iropro,
Thanks so much for your response.
As per our mails to you on the 13th and 14th February 2015, we are not able to view the proof of payment you sent through as the attachment will not open.
Our finance team would need the above to locate and allocate your payment to the order.
We terribly sorry for any inconvenience that may have been caused.
We await your response with the proof of payment to assist you further.
Please call should you need any further information or assistance.
Wishing you a wonderful day!
Kind regards,
The kalahari.com Team
Thanks so much for your response.
As per our mails to you on the 13th and 14th February 2015, we are not able to view the proof of payment you sent through as the attachment will not open.
Our finance team would need the above to locate and allocate your payment to the order.
We terribly sorry for any inconvenience that may have been caused.
We await your response with the proof of payment to assist you further.
Please call should you need any further information or assistance.
Wishing you a wonderful day!
Kind regards,
The kalahari.com Team
Kalahari.com's reply20 Feb 2015, 08:30
Official
Hello iropro,
Thanks so much for your response.
As per our mails to you on the 13th and 14th February 2015, we are not able to view the proof of payment you sent through as the attachment will not open.
Our finance team would need the above to locate and allocate your payment to the order.
We terribly sorry for any inconvenience that may have been caused.
We await your response with the proof of payment to assist you further.
Please call should you need any further information or assistance.
Wishing you a wonderful day!
Kind regards,
The kalahari.com Team
Thanks so much for your response.
As per our mails to you on the 13th and 14th February 2015, we are not able to view the proof of payment you sent through as the attachment will not open.
Our finance team would need the above to locate and allocate your payment to the order.
We terribly sorry for any inconvenience that may have been caused.
We await your response with the proof of payment to assist you further.
Please call should you need any further information or assistance.
Wishing you a wonderful day!
Kind regards,
The kalahari.com Team