1 reviews | Active since Dec 2014
Just cancelled my order
To whom it may concern<br> <br> On Saturday 24 January 2015 I ordered a Samsung Galaxy S4 Zoom whereby I received an email stating that Kalahari has received my payment on Monday 26 January 2015. On Wednesday morning I received a mail saying \We have sourcing problems""; why sell an item if you do not have stock; this happens often to other people. Why can't they just place my order on hold until they get stock again??? I am a regular customer of Kalahari and would really like to see something be done to this matter as I would not buy anything else until this matter is resolved!!!! Further more I have been emailing with no feedback;and the call centre are also NOT very helpful.<br> <br> Please come back to me asp!!!!<br> Greeting Marnes"""
Thank you for your feedback.
We're so sorry your order was cancelled.
Stock availability of all goods are limited. We always try sourcing the item from an alternative supplier, and if the item is not available we refund you in full.
We are unfortunately not able to place orders on hold for these reasons.
For more information you are welcome to refer to the link hereafter.
http://help.kalahari.com/general-terms-and-conditions/
We can confirm your refunded was processed on the 26-01-2015 and is currently reflecting as a credit on your profile.
You are welcome to use the credit against a new order or request a refund online for the amount to be issued back to your account.
We really sorry for disappointing you and for all the inconvenience and frustration caused.
Shout should you need any further assistance or information.
Trust you'll have a wonderful day further!
Kind regards,
The kalahari.com Team
Thank you for your feedback.
We're so sorry your order was cancelled.
Stock availability of all goods are limited. We always try sourcing the item from an alternative supplier, and if the item is not available we refund you in full.
We are unfortunately not able to place orders on hold for these reasons.
For more information you are welcome to refer to the link hereafter.
http://help.kalahari.com/general-terms-and-conditions/
We can confirm your refunded was processed on the 26-01-2015 and is currently reflecting as a credit on your profile.
You are welcome to use the credit against a new order or request a refund online for the amount to be issued back to your account.
We really sorry for disappointing you and for all the inconvenience and frustration caused.
Shout should you need any further assistance or information.
Trust you'll have a wonderful day further!
Kind regards,
The kalahari.com Team