MM
MELIKAYA M
1 reviews | Active since Sept 2012
05 Mar 2015, 12:58
IT incompetence
It has been a week trying to sort log-in details with [URL Removed] They failed to send a password reset link, or de-register an email address so the system can allow a new registration. Bunch of *********** under-skilled staff. Thanks for nothing Kalahari.***, I'll take my business to people who know what they're doing.
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Replies (1)
Kalahari.com's replyOfficial
05 Mar 2015, 16:38Hello Melkhaya,
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.
This is definitely not the standard at Kalahari.com and will be addressed with management.
I will be in contact with you shortly to guide you and advise you on how to change your password.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Our customers are extremely important to us and we do value your feedback.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.
This is definitely not the standard at Kalahari.com and will be addressed with management.
I will be in contact with you shortly to guide you and advise you on how to change your password.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Our customers are extremely important to us and we do value your feedback.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Best regards,
Kalahari.com's reply05 Mar 2015, 16:38
Official
Hello Melkhaya,
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.
This is definitely not the standard at Kalahari.com and will be addressed with management.
I will be in contact with you shortly to guide you and advise you on how to change your password.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Our customers are extremely important to us and we do value your feedback.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.
This is definitely not the standard at Kalahari.com and will be addressed with management.
I will be in contact with you shortly to guide you and advise you on how to change your password.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Our customers are extremely important to us and we do value your feedback.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Best regards,