JN
James N
1 reviews | Active since Mar 2015
06 Mar 2015, 14:41
I ordered a ps4 and it has not been delivered.
On the 22nd of February I ordered a ps4 from kalahari, the payment only went through on the 26th of February. They gave me an estimated delivery date on the 2nd of March and it has still not yet been delivered. If it been delayed I would atleast want them to notify me about where it is.
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Kalahari.com's replyOfficial
07 Mar 2015, 13:29Hello jamesnetherlands,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
We do know that at times we don't always deliver on the estimated delivery date but please note that we are working on improving this so that future orders of our customer's gets delivered on time.
I have escalated your concerns to our relevant department and will revert back to you soonest.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
We do know that at times we don't always deliver on the estimated delivery date but please note that we are working on improving this so that future orders of our customer's gets delivered on time.
I have escalated your concerns to our relevant department and will revert back to you soonest.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Kalahari.com's reply07 Mar 2015, 13:29
Official
Hello jamesnetherlands,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
We do know that at times we don't always deliver on the estimated delivery date but please note that we are working on improving this so that future orders of our customer's gets delivered on time.
I have escalated your concerns to our relevant department and will revert back to you soonest.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com
Firstly we would like to apologize for disappointing you and the service received.
We do know that at times we don't always deliver on the estimated delivery date but please note that we are working on improving this so that future orders of our customer's gets delivered on time.
I have escalated your concerns to our relevant department and will revert back to you soonest.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Please free to contact us with any further queries.
Kind regards
Eben
The kalahari Team