I ordered a book, almost two months ago!

Hi, I ordered a book for someone on the 14th of March, when I ordered the book, it said estimate delivery will be in 7days...so yay! Then I started receiving emails saying it will be late, I walked into two shops already where I could have bought the book! I cancelled it today, now I have to wait 7working days for my money?<br> That's terrible service! Then say you only have 30 left, and I would have called and asked whether I will get one! I am very disgusted with Kalahari, and I asked the lady where can I complain, is there a link on my emails or something and she said no only on facebook!