Gobii IIP

I purchased a Gobii IIp phone in December 2014 (Order #***). In February 2015 I pickedup a default and reporterted it to Kalahari. They informed me to send it back. I did send it back and on 05/03/2015 I received a email stating that they would refund me and I can then reorder the item. I sent an email to them to state that according to their refund t & c's (Paragraph 1.5) I am entitled to either (a) have the product repaired or replaced at the seller's expense, or (b) be fully refunded. I asked for it then to rather be repaired as I paid R599 for it and if I am refunded I had to pay R899. They then even informed me that the suppliers does not supply the Gobii IIP anymore. I even spoke to a Maxine and she said she will refer this to their Customer Care Department. They still went ahead and refunded me. I see this as a breach of contract as I purchased this with a warranty as indicated in their t & c's. I expect this contract to be fullfilled by either reparing the phone or replacing it. I am even willing to take this to the NCA ombudsman.<br> <br>