DRvdM
Dawid Riaan van der Merwe
1 reviews | Active since May 2013
20 Feb 2015, 21:46
First and last buy from [URL Removed]
Brought a camera on the 26 January. Supposed to get the product in 10 working days and still waiting. When I phoned I was told the package is in the Johannesburg warehouse but they don't know where. First delivery date was 12 February, then they contacted me and said they moved it to 19 February for some reason. Seriously, I want my stuff!! It was supposed to be a valentines present!!! They don't even have the decency to send me an e-mail!! This is my second complaint to Hellopeter about this, still nothing!!
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Kalahari.com's replyOfficial
23 Feb 2015, 16:33Hello bloubulus,
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.
It is also very frustrating to inform you our supplier has confirmed that this item will not be available and we will have to cancel this order.
A full refund has already been processed and will appear in your bank account within the next 5-7 working days.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.
It is also very frustrating to inform you our supplier has confirmed that this item will not be available and we will have to cancel this order.
A full refund has already been processed and will appear in your bank account within the next 5-7 working days.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Kalahari.com's reply23 Feb 2015, 16:33
Official
Hello bloubulus,
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.
It is also very frustrating to inform you our supplier has confirmed that this item will not be available and we will have to cancel this order.
A full refund has already been processed and will appear in your bank account within the next 5-7 working days.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us regarding your concerns.
Firstly we would like to apologize for disappointing you and the service received.
It is also very frustrating to inform you our supplier has confirmed that this item will not be available and we will have to cancel this order.
A full refund has already been processed and will appear in your bank account within the next 5-7 working days.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team