ZC
Zimkhitha C
1 reviews | Active since Mar 2013
12 Feb 2015, 08:33
False advertising and misinformation!
I love [URL Removed] it is shopping made easy. However, I ordered a Proline Tab on the 1st of February 2015
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Kalahari.com's replyOfficial
13 Feb 2015, 09:09Hello Khita01,
Thank you for contacting us.
We are sorry to hear how disappointing your recent experience was. It is never our intention to upset our customers.
When placing an order, stock is only reserved once payment is received.
As we do not hold physical stock, quantities of these items are very limited. We therefore appeal to customers to complete their orders, as soon as possible, to avoid disappointment.
Although your order was placed on the 1st of February, by the time your payment was received on the 4th of February, stock of this item was depleted.
As a result, your order was cancelled.
You will be refunded for the payment made. Kindly allow between 5 and 7 working days for you to receive your refund.
Once again our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Thank you for contacting us.
We are sorry to hear how disappointing your recent experience was. It is never our intention to upset our customers.
When placing an order, stock is only reserved once payment is received.
As we do not hold physical stock, quantities of these items are very limited. We therefore appeal to customers to complete their orders, as soon as possible, to avoid disappointment.
Although your order was placed on the 1st of February, by the time your payment was received on the 4th of February, stock of this item was depleted.
As a result, your order was cancelled.
You will be refunded for the payment made. Kindly allow between 5 and 7 working days for you to receive your refund.
Once again our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Kalahari.com's reply13 Feb 2015, 09:09
Official
Hello Khita01,
Thank you for contacting us.
We are sorry to hear how disappointing your recent experience was. It is never our intention to upset our customers.
When placing an order, stock is only reserved once payment is received.
As we do not hold physical stock, quantities of these items are very limited. We therefore appeal to customers to complete their orders, as soon as possible, to avoid disappointment.
Although your order was placed on the 1st of February, by the time your payment was received on the 4th of February, stock of this item was depleted.
As a result, your order was cancelled.
You will be refunded for the payment made. Kindly allow between 5 and 7 working days for you to receive your refund.
Once again our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team
Thank you for contacting us.
We are sorry to hear how disappointing your recent experience was. It is never our intention to upset our customers.
When placing an order, stock is only reserved once payment is received.
As we do not hold physical stock, quantities of these items are very limited. We therefore appeal to customers to complete their orders, as soon as possible, to avoid disappointment.
Although your order was placed on the 1st of February, by the time your payment was received on the 4th of February, stock of this item was depleted.
As a result, your order was cancelled.
You will be refunded for the payment made. Kindly allow between 5 and 7 working days for you to receive your refund.
Once again our apologies for any inconvenience caused.
Should you have any further queries, please don't hesitate to contact us.
Have a great day further.
Kind regards,
Bianca
The kalahari Team