TM
Theo M

1 reviews | Active since Jan 2015

02 Feb 2015, 13:36

False Advertising

Hi,<br> <br> I ordered an item which was subsequently delivered to me within two days - delivery was extremely efficient as promised.<br> <br> However, upon unpacking my parcel I saw that I received a box of 10 of the item. The site advertised for a box of 15 and my purchasing decision was based on purchasing a box of 15 of the product.<br> <br> I am extremely disappointing that a good shopping experience was spoiled by receiving less than what I paid for.<br> <br> I contacted the call centre on Friday and reported this. I was told I would be contacted this morning, but have not heard anything since.<br> <br> Order Number: a***

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Replies (1)
Kalahari.com
Kalahari.com's reply03 Feb 2015, 16:43
Official
Hello tnm777,

Thanks for your feedback.

Really sorry for the error.

We currently investigating with our suppliers and will contact you soonest with an update.

Thanks for your continued support and for your patience during this process.

Shout should you need further assistance or information.

Wishing you a lovely day further!

Kind regards,
The kalahari.com Team