e-Book download problem

Since ten/10 emails sent to [Email Removed] continue to be totally ignored (I live in California so calling directly is not an option), I decided to use this approach before taking more meaningful action. To repeat . . .<br> <br> Subject: Fwd: Fwd: Fwd: Fwd: Fwd: Fwd: Fwd: Fwd: Re: e-Book download problem - [AC] CRM:***0<br> <br> Dear [URL Removed]<br> Please reset the activation for \What's that Butterfly?"and \""Field Guide to Butterflies of South Africa\"" so that I can re-associate those earlier eBooks with my replacement computer/new Adobe account. Thanks in advance for your prompt attention.<br> Respectfully"