kM
karin M
1 reviews | Active since Oct 2010
23 Apr 2015, 16:45
dont ever order an ebook on-line
ordered an e book five days ago , have still not received the ebook, staff telling me different things, unhelpful and very rude. ordering through Kalahari is not a convenience. the time and money I have spent on phone calls to Kalahari I could have gotten into my car five times. this exercise has cost me time and money , never again,
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Replies (1)
Kalahari.com's replyOfficial
24 Apr 2015, 16:12Hello mcdonald,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
Our system indicates that the refund for the ebook has been processed and you should be getting this money back shortly.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
Our system indicates that the refund for the ebook has been processed and you should be getting this money back shortly.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Kalahari.com's reply24 Apr 2015, 16:12
Official
Hello mcdonald,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
Our system indicates that the refund for the ebook has been processed and you should be getting this money back shortly.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.
Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.
Our system indicates that the refund for the ebook has been processed and you should be getting this money back shortly.
On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.
Hope you have a fabulous day further.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team