kvdm
kerryn van der merwe
1 reviews | Active since Dec 2014
23 Feb 2015, 09:17
DONT EVER BUY FROM KALAHARI AGAIN!!!
Same issue as last report, except that the broken unit has now not been collected for a total of 1 month. My first request was sent on the 22nd January.<br> This is disgusting.<br> Don't EVER buy from [URL Removed] ever again. I will be sure to tell EVERYONE!
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Kalahari.com's replyOfficial
23 Feb 2015, 15:44Hello kjvandermerwe,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order.
It is not the norm nor is it the service we want our customers to experience when shopping with us.
Our records indicate that your concerns have been dealt with and all communications with regards to the collection has been relayed to you.
Once product has been handed over to our returns division they will then asses the item and revert back to you via e-mail what steps will be taken.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order.
It is not the norm nor is it the service we want our customers to experience when shopping with us.
Our records indicate that your concerns have been dealt with and all communications with regards to the collection has been relayed to you.
Once product has been handed over to our returns division they will then asses the item and revert back to you via e-mail what steps will be taken.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Kalahari.com's reply23 Feb 2015, 15:44
Official
Hello kjvandermerwe,
Thank you for contacting us and bringing forward the concerns you had regarding your recent order.
It is not the norm nor is it the service we want our customers to experience when shopping with us.
Our records indicate that your concerns have been dealt with and all communications with regards to the collection has been relayed to you.
Once product has been handed over to our returns division they will then asses the item and revert back to you via e-mail what steps will be taken.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team
Thank you for contacting us and bringing forward the concerns you had regarding your recent order.
It is not the norm nor is it the service we want our customers to experience when shopping with us.
Our records indicate that your concerns have been dealt with and all communications with regards to the collection has been relayed to you.
Once product has been handed over to our returns division they will then asses the item and revert back to you via e-mail what steps will be taken.
Once again, we are very sorry for the inconvenience and frustration this has caused you, we at Kalahari.com will aim to make your next experience a better one.
Please feel free to contact us should you have any further queries.
Kind regards,
Eben
The kalahari Team