CT
Chantel T
1 reviews | Active since Apr 2012
23 Feb 2015, 08:41
Do you not what my business ?
Morning. I have tried to order a TV online since Monday 16.02.2015. Every time I get to the final part of the order my account shows a discount of over R3000 and for some reason this does not allow me to place a order. After allocating the ebucks page I have no button for \place order now"I have phoned the call centre 3 times and a Valentino promised to phone me back yet I have not heard a word of anyone. I have been a client of Kalahari for YEARS now I want to place more orders as I have to order gifts for a birthday this week but I CANT ORDER!! Do you not want orders and business?? I DONT KNOW WHAT TO DO ABOUT YOUR BAD SERVICE ANYMORE!!!<br> Please can we sort this out"""
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Kalahari.com's replyOfficial
23 Feb 2015, 12:10Hello chantel.dtt,
Thanks so much for your feedback and for the chat we had.
We really sorry we disappointed you and for the service you received.
We currently following up with the relevant department as to why your profile is indicating this discount which is not allowing you to process.
We'll contact you shortly with the necessary feedback.
Thanks so much for your patience and for understanding.
Wishing you a lovely day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
We really sorry we disappointed you and for the service you received.
We currently following up with the relevant department as to why your profile is indicating this discount which is not allowing you to process.
We'll contact you shortly with the necessary feedback.
Thanks so much for your patience and for understanding.
Wishing you a lovely day further!
Kind regards,
The kalahari.com Team
Kalahari.com's reply23 Feb 2015, 12:10
Official
Hello chantel.dtt,
Thanks so much for your feedback and for the chat we had.
We really sorry we disappointed you and for the service you received.
We currently following up with the relevant department as to why your profile is indicating this discount which is not allowing you to process.
We'll contact you shortly with the necessary feedback.
Thanks so much for your patience and for understanding.
Wishing you a lovely day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
We really sorry we disappointed you and for the service you received.
We currently following up with the relevant department as to why your profile is indicating this discount which is not allowing you to process.
We'll contact you shortly with the necessary feedback.
Thanks so much for your patience and for understanding.
Wishing you a lovely day further!
Kind regards,
The kalahari.com Team