CK
Carlo K

1 reviews | Active since Dec 2013

15 Apr 2015, 00:50

DO NOT Pre Order from Kalahari

I ordered a game GTA 5 from Kalahari , before making payment I asked would I receive my game on the release date that is the 14th of april was told no problem as long as payment is received I would get it on release date , so i did the stupid thing and trusted them and made the payment it is now the 15th of april and NO delivery on 14th the item was only shipped on 14th and seeing as I am in an outlaying area they say it can take 2 to 3 days for delivery , I could have walked ionto CNA today and bought the game from them and had it on release date so for anyone else thinging of pre ordering any game from them I urge you NOT to believe them <br> <br>

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Replies (1)
Kalahari.com
Kalahari.com's reply15 Apr 2015, 11:26
Official
Hello coroner,

Thank you for contacting us and bringing forward the concerns you had regarding your recent order with Kalahari.com.

Firstly we would like to apologize for disappointing you and the service received. This is definitely not the standard at Kalahari.com.

We will definitely be forwarding off your concerns to our customer operations team, so that we can investigate your concerns and revert back asap.

Please note that an e-mail was sent out to all clients effected with regards to why this product is late.

However your parcel is dispatched with UTI and they have assured us that they will be trying their utmost best to get this to you asap.

On behalf of Kalahari.com, I would once again like to sincerely apologise for any inconvenience caused in this regard.

Hope you have a fabulous day further.

Please feel free to contact us should you have any further queries.

Kind regards,
Eben
The kalahari Team