NW
Nicholas W
1 reviews | Active since Oct 2014
11 Feb 2015, 16:28
DISGRACEFUL \SERVICE"FROM KALAHARI"""
I returned a damaged Gobii (Kalahari's brand) phone which was collected for evaluation and repair on the 9th of January.<br> I have followed up with them 6 times since then after they neglected to get back to me at all.<br> <br> I have now been battling to get any type of action. All I get is meaningless apologies with no action.(Never mind the emails that are riddled with errors.<br> <br> I'm disgusted that nothing has been done for a month on a product that is Kalahari's own product. <br> <br> Am I that meaningless as a customer that a big fat **** you is all I deserve from I company that I have spent money with?!?!?!<br> <br> I WANT MY MONEY BACK!!!!
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Replies (1)0
Replies (1)Kalahari.com's replyOfficial
12 Feb 2015, 14:48Hello BAWS,
Thank you fro contacting us.
We are truly sorry to hear that you have still not had any feedback from our Returns Department.
This is not the kind of service we wish to offer customers.
We are currently investigating your query and will revert with feedback shortly.
Once again, our apologies for any inconvenience caused.
Should you have any further queries please, don't hesitate to contact us.
Kind regards,
Bianca
The kalahari Team
Thank you fro contacting us.
We are truly sorry to hear that you have still not had any feedback from our Returns Department.
This is not the kind of service we wish to offer customers.
We are currently investigating your query and will revert with feedback shortly.
Once again, our apologies for any inconvenience caused.
Should you have any further queries please, don't hesitate to contact us.
Kind regards,
Bianca
The kalahari Team
Kalahari.com's reply12 Feb 2015, 14:48
Official
Hello BAWS,
Thank you fro contacting us.
We are truly sorry to hear that you have still not had any feedback from our Returns Department.
This is not the kind of service we wish to offer customers.
We are currently investigating your query and will revert with feedback shortly.
Once again, our apologies for any inconvenience caused.
Should you have any further queries please, don't hesitate to contact us.
Kind regards,
Bianca
The kalahari Team
Thank you fro contacting us.
We are truly sorry to hear that you have still not had any feedback from our Returns Department.
This is not the kind of service we wish to offer customers.
We are currently investigating your query and will revert with feedback shortly.
Once again, our apologies for any inconvenience caused.
Should you have any further queries please, don't hesitate to contact us.
Kind regards,
Bianca
The kalahari Team
