DISAPPOINTING SERVICE

I am so disappointed by the service I have received from your website. It all started when I placed an order for Stila Eye Shadow on your website - the image was incorrect so I received the wrong item from what was advertised in the picture, after countless phone calls and emails I decided that I would just keep the incorrect item as there was no way I could be guaranteed to receive the item I actually wanted as displayed incorrectly on your website. <br> <br> I then received a message on twitter from Kalahari stating that the supplier would like to send me the correct item to apologise for this terrible mix up, you see with make up most of the time you choose colours that will suit you before you spend over R300 on something! I was told on twitter that my parcel was shipped on 6th of March, I then had to find out where it was being shipped to so that I could ensure someone would be around to receive it - ever since then it has been a nightmare I am constantly being told that the person needs to check with the warehouse what the tracking number is etc - however a parcel from CT to CT definitely does not take almost 2 weeks to arrive. <br> <br>