TM
Tahera M
1 reviews | Active since Feb 2015
27 Feb 2015, 08:08
DELIVERY OF BOOKS
Hi there,<br> <br> I ordered a few books and require them urgently. It was advised that I would wait for 9 days for delivery and I now received an email to advise me that they will be late and I will only receive these books on 12 March 2015. I cannot afford for them to be this late as my assignments are due on the 12th. <br> <br> I need these books before the 12th, I cannot accept it on the day<br> <br> Parcel 1 - (a***)
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Kalahari.com's replyOfficial
27 Feb 2015, 13:36Hello nb152181,
Thanks so much for your feedback and for the chat we had.
We're so sorry for the inconvenience caused.
The four items you purchased all have a waiting period of 9 working days dependent on the suppliers.
Therefore your original estimated time of delivery was set for round the 11-03-2015, as per your order confirmation.
Unfortunately our suppliers are experiencing some difficulties sourcing the items your ordered.
We have escalated your concerns to them regarding stock availability.
We'll contact you soonest with an update.
So sorry for disappointing you and for the inconvenience caused.
Shout should you need further assistance or information.
Wishing you a lovely day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
We're so sorry for the inconvenience caused.
The four items you purchased all have a waiting period of 9 working days dependent on the suppliers.
Therefore your original estimated time of delivery was set for round the 11-03-2015, as per your order confirmation.
Unfortunately our suppliers are experiencing some difficulties sourcing the items your ordered.
We have escalated your concerns to them regarding stock availability.
We'll contact you soonest with an update.
So sorry for disappointing you and for the inconvenience caused.
Shout should you need further assistance or information.
Wishing you a lovely day further!
Kind regards,
The kalahari.com Team
Kalahari.com's reply27 Feb 2015, 13:36
Official
Hello nb152181,
Thanks so much for your feedback and for the chat we had.
We're so sorry for the inconvenience caused.
The four items you purchased all have a waiting period of 9 working days dependent on the suppliers.
Therefore your original estimated time of delivery was set for round the 11-03-2015, as per your order confirmation.
Unfortunately our suppliers are experiencing some difficulties sourcing the items your ordered.
We have escalated your concerns to them regarding stock availability.
We'll contact you soonest with an update.
So sorry for disappointing you and for the inconvenience caused.
Shout should you need further assistance or information.
Wishing you a lovely day further!
Kind regards,
The kalahari.com Team
Thanks so much for your feedback and for the chat we had.
We're so sorry for the inconvenience caused.
The four items you purchased all have a waiting period of 9 working days dependent on the suppliers.
Therefore your original estimated time of delivery was set for round the 11-03-2015, as per your order confirmation.
Unfortunately our suppliers are experiencing some difficulties sourcing the items your ordered.
We have escalated your concerns to them regarding stock availability.
We'll contact you soonest with an update.
So sorry for disappointing you and for the inconvenience caused.
Shout should you need further assistance or information.
Wishing you a lovely day further!
Kind regards,
The kalahari.com Team