Cancelled orders, but no refunds!!

My story sound the same as many other clients. Cancelled orders from Kalahari, but no refunds done!! This issues was addressed from February, and after many calls, and emails (Ref no:Different accounts - [AC] CRM:***4) nothing has been done!! Yes, I had more than one account!! Never was a problem in past, but became one in February. Still I paid for my orders via EFT and ebucks, all orders was cancelled. Credit was passed to my account, and I was told to do an Cashout. Done that, but no refund up till now!! I need this issue resolved once and for all. Hope Kalahari's poor customer service will not pass on to Takealot!! Call me asap to inform me when you plan to refund my money.