1 reviews | Active since Feb 2011
Canceling my order!!!
Hi,<br> <br> On sunday 25 January 2015 I ordered a galaxy Camera whereby I immediately did an EFT, but from Standard Bank to ABSA, which only appeared on their bank account on Tuesday. On Wednesday morning I received a mail saying that they are trying to find the Item from a supplier, on Thursday morning I received another mail saying that my order has been cancelled and they cannot find an camera for me. All of a sudden they blame the supplier, worst excuse ever, why sell an item if you do not have stock, this happened to lots of people I know before. Why can't they just place my order on hold until they get stock again??? This was the first time for me buying from kalahari and certainly the last!!!! Have ordered from takealot lots of times and no issues whatsoever. <br> <br> Close your doors kalahari, you're pathetic!!!!
Thanks for sending us your concerns.
We really sorry your order was cancelled.
Please be advised transfers between different banks can take some time for the amount to reflect, we therefore have the option for you to select the bank you bank with so to speed up the process.
By the time the amount reflected the suppliers stock had depleted.
Stock availability of all goods are limited. We always try sourcing the item from an alternative supplier, and if the item is not available we refund you in full.
For more information you are welcome to refer to the link hereafter.
http://help.kalahari.com/general-terms-and-conditions/
We can confirm you were refunded and that you requested a refund online for the amount to be issued back to your account on the 2-2-2015. These refunds can take 3-7 working days to reflect dependent on the bank.
We really sorry for disappointing you and for all the inconvenience and frustration caused.
Shout should you need any further assistance or information.
Trust you'll have a lovely day further!
Kind regards,
The kalahari.com Team
Thanks for sending us your concerns.
We really sorry your order was cancelled.
Please be advised transfers between different banks can take some time for the amount to reflect, we therefore have the option for you to select the bank you bank with so to speed up the process.
By the time the amount reflected the suppliers stock had depleted.
Stock availability of all goods are limited. We always try sourcing the item from an alternative supplier, and if the item is not available we refund you in full.
For more information you are welcome to refer to the link hereafter.
http://help.kalahari.com/general-terms-and-conditions/
We can confirm you were refunded and that you requested a refund online for the amount to be issued back to your account on the 2-2-2015. These refunds can take 3-7 working days to reflect dependent on the bank.
We really sorry for disappointing you and for all the inconvenience and frustration caused.
Shout should you need any further assistance or information.
Trust you'll have a lovely day further!
Kind regards,
The kalahari.com Team