1 reviews | Active since Aug 2012
Can't Help so now we ignore
My complaint regarding my ebooks that I bought from Kalahari could not be resolved. Due to Kalahari changing their Epub reader I can't import my ebooks again, saying the book has been fulfilled by another user. <br> Kalahari's support tells me I used a different Adobe ID, which is not the case.<br> I have only created the one Adobe ID.<br> Now they are just ignoring the problem and not fixing it or giving me any options.<br> Basically I'm being ignored.<br> I have spent a lot of money with Kalahari as I buy a lot of items online and this is the treatment I get. Halfhearted attempts to help and in the end blaming me.<br> <br> All I want for them is to sort my problem out or help me to sort it out.<br> <br> Thank you so much, Kalahari. Don't think I will be buying anything from you guys again.
Thanks so much for your feedback and for the lovely chat we had.
So sorry for the service you received and for the problems you were experiencing with your downloads.
However, we really glad we were able to resolve the problem you were having and that you are able to have them downloaded again.
Please call should you need any further assistance or information.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team
Thanks so much for your feedback and for the lovely chat we had.
So sorry for the service you received and for the problems you were experiencing with your downloads.
However, we really glad we were able to resolve the problem you were having and that you are able to have them downloaded again.
Please call should you need any further assistance or information.
Wishing you a lovely day further!
Kind regards,
Megan
The kalahari.com Team